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Customer Service Contact Information

If you would like to make a payment, change of address, update your email, and/or telephone information, obtain a loan quote or request additional information about any of our services, you may contact us at 423-744-9554 in Athens, 423-458-3007 in Cleveland, or 423-333-3330 in Chattanooga, or by sending an email to [email protected]

Confidential information, such as account numbers, social security numbers, and specific account information, should not be transmitted via standard email. Instead, please call us directly.


Southland Finance Team

Southland Finance's team is committed to providing excellent customer service. We welcome your comments and questions.

You may contact the following managers of Southland Finance via email:

ATHENS - [email protected]
Terry Elliott, Vice President/Manager, Athens Branch
Miranda Rogers, Assistant Manager, Athens Branch
Jozlin Small, Customer Service Representative, Athens Branch

CLEVELAND - [email protected]
Dusty Whitener, Vice President/Manager, Cleveland Branch 
Ceatta Collins, Assistant Manager, Cleveland Branch
Taylor Browder, Customer Service Representative, Cleveland Branch

CHATTANOOGA - [email protected]
Brent Mathews, Manager, Chattanooga Branch 

Warning: The email to be sent is not encrypted, please do not include any personal information or passwords. An email is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth, or account number.



Southland Finance Employment

Interested in a career at Southland Finance? Please forward a letter of interest, your complete resume and credentials to [email protected]

Send us a message

For general questions or comments, please complete the required information below along with your specific inquiry in the comment box provided.
A representative from Southland Finance will respond as soon as possible.

Warning: The email to be sent below is not encrypted, please do not include any personal information or passwords. An email is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth, or account number.
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